What Our Customers Say

Learn about what our customers have to say. We are proud to have served 900,000 customers.

- Denise – 4/27/10

“AWESOME!” That’s the one word that best describes my experience with Cash4Gold. The transaction was secure, the process was swift and the customer service was superb (thanks Jonathan V)! Accolades to the Cash4Gold team. You’re “worth your weight in gold.”

Thanks,

Denise

- Mrs. Samantha J. Rosa – 12/14/09

First of all, I would like to thank the Cash4Gold company for their timely responses and patience. I have received my check and I was very pleased. It is nice to finally see that there is a company that actually cares about their clientele. Happy Holidays!

Thanks,

Mrs. Samantha J. Rosa

- Mary Jo- 11/22/09

When gold went up in price, I thought why not try. I had a few gold pieces lying around after years of not wearing them, or maybe lost one of the earrings. I requested a packet to send jewelry in, did the inventory, sent it in and within a few weeks had my check in my hand. If I had any concerns, I e-mailed Cash4Gold and they replied the next day. Thank you, Cash4Gold.

Mary Jo

- Aimee R.- 11/9/09

I had seen the Cash4Gold commercials on TV for quite some time and was hesitant to send my gold just anywhere. After going online and doing research, I decided that Cash4Gold was the best option. I was pleasantly surprised by the whole process of sending my jewelry and payment. I did not expect to receive as much as I did. I have since told my friends about Cash4Gold and they will be sending their gold and jewelry to you.

Aimee R.

Woodstock, Ga.

- Sheryl B- 09/16/09

My mom had given me jewelery from when she was married to my father. I really did need money as I had just had a little girl on Sept. 1, 09. I didn’t know what to do until I saw a Cash4Gold advertisement on the television. So I sent in the jewelery and recieved a check just in time for my new li’l girl to arrive. It helps out a lot when you can get money for your gold or broken jewelery.

- Rusty- 09/14/09

I was hesitant to use Cash4Gold at first. Now, if I have any more gold to turn in, this is where I am going to go from now on. Service was very fast and responsive. Overall good experience.

- Chanel Pear – 09/11/09

Hello, I received my check today and I’m very happy. I have to admit, I was a little worried at first, but I no longer have any doubts and will recommend cash4gold to others and will use it again myself. I didn’t even expect this much; thanks again!

Chanel

- William S Campbell – 08/24/09

Just wanted to show my gratitude for how professionally Angela C handled my claim…I’ve used Cash4Gold several times and after this wonderful experience will continue to use and not even consider another service.

The service was prompt and courteous and I thank you,

William Campbell

- Frankie – 05/29/09

Dear Samatha: Just a little note to let you know how special of an employee you have working for Cash4Gold.com. I just wanted you to know that Patricia helped me out so much and she was very patient and had tolerance with me. She helped me out tremendously and I just needed to tell you how special she is.
I am a retired widow and had a lot of time on my hands. I would call her and ask about my jewelry that I sent in, and every time I called in, she was just as nice, and it seemed as though she never got tired of me calling and speaking with me. I appreciate her services so very much. I believe that she is a great employee of Cash4Gold, and a wonderful customer service representative. I thank you so much for having her on your team.
In closing, Samatha, thank you so very much for your services and for Patricia having patience with me while my package was being considered for cash. I was wondering if you wouldn’t mind forwarding this email to her and letting her know what a special person she is, and how grateful I am for her helping me out.

Sincerely,

Mrs. Frankie L. French

Thank you so very much again, and may God Bless

- Laurie – 03/23/09

To Samantha and Ana O,

Just wanted to let you know I received my check and am very pleased. I will be sending in more items. This is the first time I have sent items in. I was thrilled to receive the check. I am sending more items in tomorrow. I know it takes a while for the items to reach you, but once they do the check comes quickly. Thank you for this service especially with the economy the way it is right now.

Sincerely,

Laurie Guy

- Cheryl – 01/16/09

Hi Scarlett,

For the minimal [amount of jewelry] that was sent to you the amount sounds fine to me..go ahead and process it. I just want to thank you for your time and help, for there aren’t many out there in customer service that are willing to take that extra step that you have and reply to all e-mails etc..you are a blessing…keep up the great work and thanks again.

Cheryl Boudreault

- Nadine – 01/20/09

Dear Ms. Lynn: I thought your communication skills were outstanding!!! And you were very kind and helpful to me. I am a more educated consumer now!!!! Thanks to you…Sincerely, Nadine, Pa.

- Helen – 01/25/09

Received check today. Thank you very much for all your help and for doing this–it’s very much appericiated…You’re the best.
Thanks, Helen

- Kerry – 01/30/09

Hello. I received the check for the difference today. Thank you so much for all of your help. I will use your service again. Thank you so much. Kerry

- Kathy – 01/07/09

Good Morning. I am wondering if you would mind telling me how to get in touch with your supervisor? I have never had such great customer service, and would like to pass that on to your boss.
Have a great day.
Kathy

- Bonnie – 01/06/09

I do appreciate you helping me! Seems like “good” customer service is rare these days! Especially personal service. Thank you.
Bonnie

- Angela – 12/30/08

Thank you, Mr. Aronson, for your kindness. (And many thanks for saving me a trip to the busy post office).

Angela

- Elizabeth – 12/30/08

I accept your offer. Thanks for your honesty and excellent customer service.
Sincerely,
Elizabeth Clark

- The Hansons – 12/24/08

My husband and I recently concluded our first transaction with Cash4Gold and are very pleased with the amount we received; it is what we were hoping for. The transaction was as simple and quick as stated in the TV commercial. I was very impressed that all my emails were always promptly answered. And at the completion of the transaction, when I had a concern and addressed it to the CEO of the company, within about 15 minutes (much to my surprise), he called me on the phone himself and resolved the issue. That really showed me that this is a company who cares about their customers. I would recommend Cash4Gold to anyone who wants to get rid of unwanted jewelry so that the money can be put to much better use. I am now on my second transaction with Cash4Gold.
A. & D. Hanson
Calif.

- Deborah – 12/24/08

Thanks Scarlet, just got it today- Wow ! wasn’t expecting that much – Merry Christmas

Deborah

- Nydra – 12/24/08

Thank you. I do so hope that you’ll have a very MERRY CHRISTMAS, and thanks once again for doing business with me. I look forward to doing it again.

Nydra

- Kayla – 12/23/08

After seeing the Cash4Gold commercials I decided to give it a try. I sent in my old jewelry. When I received my check I was pleasantly surprised! I never thought the jewelry i didn’t want could be worth that much! Thanks!
Kayla H.

- Korin – 12/23/08

Samantha:

Thank you for your quick response and your assistance! I am glad to hear that my check went out today, and will keep an eye out for it later this week.

Have a great day and HAPPY HOLIDAYS!!!

May you always fly with the angels…
~Korin

- Elizabeth – 12/22/08

Hello Michael,

I wanted to bring to your attention the wonderful service I received from Scarlet. My email messages were responded to very promptly, and she even offered to call me to discuss my concerns rather than continuing the email chain. These days it is hard to find personal service like this, so I wanted you to know impressed I was.

Please share this email with Scarlet.

Many thanks,

- Lorraine – 12/22/08

Justin,
Wow! That is excellent customer service!!!! I appreciate the quick response. It has been great doing business with Cash4Gold and I will tell all my friends.

Take care,
Lorraine

- Judy – 12/20/08

I just received my check and was pleasantly surprised. It was for the amount I was hoping for but wasn’t expecting! I only sent a few pieces of unused jewelry and quite honestly thought it wouldn’t be worth your time. I am telling all of my friends about you!

Judy, Marlton, NJ

- Rosalie – 12/20/08

Justin, I very much appreciate the quick responses I get from Cash4Gold. People I have done business with in the past NEVER answered my e-mails so I have refused to do business with them. In fact, I think I’ll check my jewelry armoire one more time. Thanks a million.

- Marrero – 12/14/08

THANK YOU FOR RESPONDING SO SOON, I GREATLY APPRECIATE IT. I JUST RECEIVED MY PAYMENT TODAY AND I WAS VERY PLEASED WITH THE OUTCOME. I WILL DEFINITELY SPREAD THE WORD TO OTHERS ABOUT HOW GREAT YOUR COMPANY IS. THANK YOU VERY MUCH.

HAPPY HOLIDAYS,
L.MARRERO

- Jeane – 12/11/08

I wasn’t sure how true the Cash4Gold company was so I decided to give it a try. What could I lose besides some old broken jewelry that I didn’t want anymore? I sent the jewelry to the company via FedEx last Wednesday and I just checked my back account a few minutes ago…WOW! I didn’t expect to receive the money (if at all any money) that I received. Cash4Gold gave me $xxx.xx for my old jewelry that I sent in. That was amazing and the money came right on time…LOL. Thank you Cash4Gold, I will definitely tell others about your service. And I will use you again when I clean out my other jewelry box. Thank you again.

Warm Regards,

Jeane’ Bennett
California

- Carolyn – 12/10/08

Ana, Thank you very much!
I’m going to begin to think I have a new friend. I wish all people in business would be a nice as you.
Thank you, Carolyn

- Sonya – 12/09/08

Samantha,
I am thrilled! Thank you so much. You have made me believe in your company now.

Sonya

- Kelly – 12/05/08

Thanks so much for getting back to me. Most businesses never take the time to answer their e-mails. This just restores my faith. Thanks again so much.

- Brenda – 12/03/08

Justin,

Thank you so very much for helping me. After I get some more jewelry together I will be sending that as well.
And, thanks again!!

- Anne – 12/02/08

Thanks to your wonderful service, I am now able to give my son a Christmas.

Anne

- Chanelle – 12/02/08

Oh wow! this is SO awesome and such a relief!! Thank you so much for your time and help. It is VERY much appreciated!

Thank you. Thank you. Thank you!!

Chanelle

- Joanne – 11/25/08

Thank you so much for returning the items that I decided not to sell. You are the nicest business I have been in contact with, but did not do business with. Everyone I talked with was professional and did just what they said they would. I bet you have a good BBB rating and you deserve it. Maybe later I can use your service.

Thank you. Joanne Mize

- Sarah Chambers – 11/20/08

Thank you for your quick response. You guys are great. I will be sure to recommend your business to all of my family and friends. Its nice to find a business such as yours that responds to your customers in a timely fashion.

Thank you! I look forward to seeing what you guys think of my jewelry contributions. Have a blissful day and stay in God’s care.

Sarah Chambers
Bronx, New York

- Diane – 11/14/08

I received the check last night. Thanks again for responding to my e-mail. Love doing business with companies that care enough to respond to e-mails–a lot don’t bother.

Thanks,
Diane

- Ken Jones – 11/11/08

I would like to thank Cash4Gold on the fast response on my scrap gold. It was handled in a professional manner. And I would highly recommend anyone else that has old unwanted or gold that is not needed to send it in and turn it into cash.

Ken Jones
Haltom City, TX

- Idell – 11/07/08

To Whom It May Concern…..I want to thank you for your prompt call regarding my inquiry regarding my packet. I received a call from your rep (Tony) shortly after e-mailing you. He was very polite and answered all my concerns.

Thanks again. Idell

- Joe – 11/07/08

Thank you for the statement and the check which I received today. My tracking # is XXXXXXXXXX. Please return only those “other items” itemized on your statement that did not contain any precious metals. All the items in the pouch belonged to my mother who passed on last year and needless to say, all of the items had sentimental value. Thank you. Your process worked just as you claimed and it’s good to know that your word is gold. Also, please send another pouch should I have any additional items. Joe

- Donna – 10/19/08

Hello,

Just wanted to let you know how wonderful it was dealing with you. I got the package two days after requesting it online. I also opted for the Fast Cash and the money was in my checking account one week after I mailed my old jewelry to you. I will be recommending you to everyone I know! Thank you for your wonderful service.

Sincerely.
Donna
Jacksonville, Florida

- Melissa S – 10/02/08

I want to say that I was very pleased with my service from Cash4Gold. I got on the phone with customer service and was treated with incredible respect. I was very pleased with the amount. After first being cautious about the whole process Cash4Gold made a satisfied customer out of me.
Thanks again,
Melissa S.
Iowa

-Tracie – 09/26/08

I WANT TO SAY THAT DEALING WITH YOUR COMPANY HAS BEEN A GREAT EXPERIENCE AND ONE REPRESENTATIVE IN PARTICULAR WAS VERY HELPFUL. I HAD SEVERAL QUESTIONS AND JUSTIN N. WAS VERY PROMPT IN ANSWERING THEM. YOUR COMPANY HAS BEEN GREAT AND I HAVE REFERRED YOUR COMPANY TO SEVERAL OF MY CO-WORKERS. AGAIN, THANK YOU VERY MUCH AND ESPECIALLY THANK YOU TO JUSTIN N.

TRACIE T.

-Mlasia45 – 09/06/08

I just wanted to say I was very pleased with the check I received for my scrap gold and would recommend it to others who want to get rid of their old jewelry–thanks again!!

-Jill Holmes – 08/27/08

To Whom It May Concern;

I am writing to let you know that I loved using Cash4Gold. I received my kit and within a week and a half or so I received my settlement. I spoke with your manager Larry and without any hesitation he worked things out for the better. He was great as was your customer service. You made the whole process simple and easy. It is greatly appreciated! I will absolutely recommend your company to friends and family.

Thanks,
Jill Holmes

-Allyson – 08/15/08

Dear sirs

I just wanted to tell you how wonderful I think your service is ! It is simple and effortless. You take all the work out of the process. All you do is mail your jewelry in the postage paid envelope you provide and wait for your check. I would and will recommend you to all my friends and family.

Thanks
Allyson Benowitz

-Fran – 08/12/08

Michael
Thank you so very much for your prompt reply to my email. I was very happy to hear the news – this really says a lot about your company – I’m terribly impressed – you not only did not drop the ball, you got back to me extremely quick with all the answers to my question. Your company is obviously as good as its word and I am totally impressed. Thank you so much for all your help.

Fran Altemose

-K Harrison – 08/12/08

Cash4Gold is great!! I received my check today and I was thrilled!!! Such a professional group and I have already referred a friend and am sending for another kit myself. I had old jewelry just stored away that’s been there for years and I was so happy I could turn it into cash…Thanks for being so professional and the processing was really fast. I will be doing more business with you as well as my friends.

K Harrison
SC

-Lisa – 08/05/08

Patience is truly a virtue. I was a little skeptical about sending my old jewelry through the mail. The wait was nerve wrecking which was probably due to my inner doubts. I even emailed Cash4Gold informing you that I was unable to track my items. You promptly explained the waiting process.

After a little less then two weeks I received a check. It was triple what I expected it to be. I was surprised and thrilled. I would recommend Cash4Gold to everyone.

I’m off to the mall for a semi-shopping spree!!!

THANKS CASH4GOLD!!!!

-Cheryle – 08/05/08

Hi…I just want to thank you! I received my check today and I am more than happy. Friends have told me to avoid ‘pawn’ shops as I likely would not be treated fairly. They had had poor experiences. Cash4Gold treated me both fairly and respectfully. I would not hesitate to use Cash4Gold again!

Sincerely,

Cheryle Brown

-Anthony Simpson – 08/04/08

To whom it may concern

I have had some dealings recently with Jeff Aronson, CEO of Cash4Gold.

The transaction ended up being somewhat complicated and required immediate attention and customer service.

Mr. Aronson made himself personally available and provided an outstanding level of customer service which we greatly appreciated. I would not hesitate to work with Cash4Gold again.

Sincerely
Anthony Simpson

-Denise – 08/04/08

Dear Sheryl,

My name is DD Stanley and I am very happy with Cash4Gold and the way that my things were treated. I had a huge jewelry box of stuff hanging around for many years that I did not like or would even wear. When I saw this ad on the TV I was a little afraid to just send you my things, but it all worked out and now I am sending more bags to you. I got some money for my things and I am very happy. The way I figure is that it was just sitting there so now with the money I can get something that I really want and will wear, so I figure that it worked out well for both of us. This is a really great idea for people that don’t know what to do with all of the “stuff” that doesn’t mean anything anymore. Good job Cash4Gold!!!!

- Cynthia: – 07/30/08

Thank you so much, your service is wonderful….I like doing business with a company so organized….I will check all my gold and will send it as soon as I receive the kit…and of course will also recommend to my friends and co-workers.

Thanks and have a great day.
Cynthia

-Jo Ann Lewis – 07/29/08

Hello …cash4gold.com

Thank you so much for helping me get the cash I need! You guys are terrific! I going to tell everyone who needs some extra cash about you guys! Thank You once again for Blessing Our Household.

Sincerely …
Jo Ann Lewis

-Veronica – 07/22/08

Dear Sheryl,

I truly appreciate your professionalism and expertise in your follow-up regarding my jewelry issues. I would love to be able to work directly with you when I send future batches so that I could be assured in the accuracy of the redemption process.

Thank you again for your help.

Veronica

-Heidi – 07/09/08

Jeff and Mike,
I would like to thank Cash4Gold and their management for making my experience very pleasurable. I can assure anyone who wonders–the Management at this company is willing to jump though hoops to make everything right!
Heidi
Ormond Beach, FL

You are welcome to post my testimonial on your website. Just please do not use my last name.
Thanks again, Heidi

-Marci – 06/24/08

I saw the commercial on TV., sent for the kit , gathered all my broken gold pieces, rings, charms etc. and sent it in on 4/9/08. My friends and family laughed at me and said I had just lost gold that I could have pawned and gotten the money then. Today, 4/19/08 , I just got my check , very sizeable for what I sent in, and I’m the one laughing now! Thank You Cash4Gold , I now have extra $$ to take to Cancun !

Marci
Davie, Fl

-Michelle – 06/05/08

Jeff,
Good morning. Again, I would like to thank you for the personal phone call last night. That says a lot about you and your company. I appreciate that you have gone the extra mile to make things right and I will be sure to tell all my friends what a great service you have provided. I am very happy with the money I am receiving for my jewelry and would recommend your company to anyone. Thanks again!

Sincerely,
Michelle Willets

St. Cloud, FL

-Ginger – 04/22/08

Dear Cash4Gold.com, I couldn’t be happier with the payment I received and the excellent customer service. The processing time was very fast! Cash4Gold – you are the best.

Ginger
Bluffton, SC

- Rick – 03/07/08

I spoke with one of your representatives on the phone at 10:45 a.m. on 3/7/08 about having my items returned. Thanks for the opportunity to sell these items. The customer service representative was Chris. He was Great! to deal with. A real asset to your business!

Regards,
Rick Pouliet

- Angela Smith – 03/01/08

Dear Cash4Gold,

Thank you very much for offering a hassle free service where I can turn the unused jewelry in my house into money! No longer do I have to feel that I need to hold onto the mismatched earrings. I don’t have to keep waiting for the day that I get my broken chains and bracelets fixed. I can turn them into CASH and then go out and buy myself new replacements. I would have never imagined that a handful of mismatched earrings could amount to over $30.00, but it did! Now I understand that I can also send you the silver service that sits in a cupboard because I don’t feel like polishing it for service. It is just too valuable to give up. I am excited to cash it in and get new practical service to use for the holidays! The turnaround time for a check is very quick as well. I am also amazed that I get a personal response when I have a question almost immediately. Thank you Cash4Gold, you have made my life easier in ways I cannot even express.

- Lisa Marie from Maine

Dear Cash4Gold Staff:

I want to thank you for your concern and determination in finding my missing package. It was a nerve racking few days but things worked out and now I have the funds needed to pay some bills. Staff were polite and professional and I would come to you again without hesitation.

Thank You,
Lisa Marie from Maine

-Gordon A. Sheriff

Dear Cash4Gold.com,

I saw your add on TV about redeeming cash for old gold such as coins, rings, necklaces, dental, and other precious metals. I called and received my free information in as little as three days. The package came with all the instructions which were simple, quick, and easy. I packed all my items in the easy and secured pouch and returned it to you. I was glad to understand that it was insured against loss or damage. The transaction was smooth and quick. I received my check within three days. I was totally satisfied with the results.

Gordon
Meansville, GA

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